Referral network
Doctors submit or upload HMR referrals and track every stage through completion.
Home Medicines Review infrastructure
One secure operating system for the entire HMR journey.
Pharmassist connects doctors, clinics, administrators and approved pharmacists through a controlled referral, allocation, report-writing and settlement workflow.
Role-based access
Audit trail
Secure referrals
AI-assisted reporting
Pharmassist Admin
Live
Control centre
Good morning, Admin
New referrals24+12% this week
Pending approvals7Action required
Reports submitted143 today
Fees due$3,240Current month
Referral pipeline
TodayReceived24
Validated19
Assigned15
Completed11
Capacity
SeptemberAisha Khan18 / 30
Michael Lee29 / 30
Sarah Jones8 / 30
Platform overview
Built around one clean patient referral journey.
The public website introduces the service; the secure clinical portal manages protected workflows separately.
Scalable workflow
Manual allocation first, with architecture ready for future automated matching.
Quality control
Controlled templates, locked workflows, pharmacist review and complete auditability.
Commercial layer
Claim tracking, platform fees, direct debit, invoices and settlement visibility.
Integration ready
Secure inbox, document upload, secure messaging and future GP/FHIR integrations.
Mobile companion
Notifications and quick actions without replacing the full portal.
End-to-end workflow
From referral to completed report.
Each step is controlled, traceable and designed to reduce manual friction.
01
Referral arrives
Doctor uploads or sends the source referral document.
02
Data extraction
Patient, doctor, medicines, clinical notes and consent are structured.
03
Validation
Missing fields, duplicate risk and data quality are checked.
04
Allocation
Admin assigns an approved pharmacist by capacity, location and availability.
05
HMR completed
The pharmacist interviews the patient and prepares a structured draft report.
06
Report returned
Final sign-off, secure delivery to the doctor and audit retention.
Role-based portals
Different users. One coordinated system.
Doctor portal
Submit quickly, track clearly, retrieve securely.
- Upload HMR referral documents
- Review extracted patient details
- Track referral status
- Open completed reports
- Manage clinic details and doctors
Doctor Portal
Admin control centre
Complete visibility across workflow, compliance and revenue.
- New and unassigned referrals
- Doctor and pharmacist approvals
- Manual allocation with postcode and capacity guidance
- Report status and delivery tracking
- Settlement, invoicing and audit logs
Admin Dashboard
Approved pharmacist portal
Only assigned work, with focused HMR tools.
- Receive assigned referrals
- Accept or decline with reason capture
- Track active HMRs
- Use structured report workspace
- Track PPA claim, fee and monthly capacity
Pharmacist Portal
AI-assisted report workspace
Branded report writing with pharmacist responsibility retained.
Referral data and interview findings feed controlled templates. Drafts remain editable, versioned and subject to mandatory pharmacist review before submission.
Locked templateCompleteness checksSafety flagsVersion history
Report completeness74%
3 sections need review before sign-off.
Patient information
CompleteReferral summary
Medication reconciliation
Current medicines
| Medicine | Directions | Patient use | Issue | |
|---|---|---|---|---|
Interview findings
Clinical issues identified
Safety prompts
Actionable recommendations
Recommendations for the GP
1
2
Final review
Needs reviewComplete checks before submission
Final report previewStructured HMR report · Referral #PA-02481
Interactive prototype only — no patient data is transmitted and the “Generate structured draft” control uses local demo text.
Security, privacy & governance
Clinical information stays inside controlled access boundaries.
Role-based access
Users see only the data needed for their role and assigned work.
Encryption
Secure transmission and encrypted storage for referrals and reports.
Audit trail
Views, edits, uploads, assignments, sends and downloads are logged.
Data minimisation
Only necessary clinical details are shown at each workflow stage.
Security review
Independent review before production launch.
Backups & recovery
Monitoring, incident response, backup and recovery processes.
Recommended architecture
Cloudflare-first public layer. Secure application behind it.
Designed so the public marketing experience remains separate from protected clinical workflows.
Public
Cloudflare Pages
Brand website, landing pages and public information.
→
Portal
Next.js
Doctor, admin and pharmacist user interface.
→
Backend
NestJS APIs
Business rules, extraction, matching, reporting and settlement.
→
Data
PostgreSQL + Secure Files
Clinical, operational and financial records with controlled storage.
AI calls remain backend-only.
The browser/mobile UI does not directly expose the underlying AI provider.
Delivery roadmap
Launch a reliable core first, then add automation.
Commercial MVP
- Doctor upload portal
- Secure referral inbox
- Admin manual allocation
- Pharmacist portal
- Settlement and cap tracking
- Mobile companion notifications
Automation & integration
- Secure clinical messaging
- GP vendor adapters
- Semi-automatic matching
- Advanced report checks
- Expanded doctor portal adoption
- Richer mobile workflows
Pharmassist
Contact Pharmassist
A premium digital front door for a scalable HMR operating platform.
This theme is ready to deploy on Cloudflare Pages and can later connect to your live portal and APIs.